North Bristol NHS Trust | South West

The Mental Health Assessment Team have improved the management and treatment of patients who present to the Emergency Department with low-acuity, primary mental health complaints. Clinicians refer patients into a clinic in a private space away from the Emergency Department, for extended assessment from a mental health specialist with solution-focused engagement and next steps that include signposting, referral to recovery, a GP letter and actions or crisis team referral.

Nominated by: Darren Jones MP